for Tolta — Grocery Delivery
Last updated: June 7, 2026
When you delete your Tolta account, the following data will be permanently erased:
Permanently deleting your account will:
If you have a pending order, please wait until it's delivered before deleting your account.
Launch the Tolta app on your mobile device and log in to the account you want to delete.
Tap on your profile icon in the top-right corner, then select "Settings" from the menu.
Scroll down to the bottom of the Settings page and tap "Delete Account".
Read the on-screen warning, type "DELETE" to confirm, and tap the final confirmation button.
Your account and associated data will be permanently deleted within 30 days. You'll receive a confirmation email once the process is complete.
If you're unable to access the app, you can request account deletion by emailing us from the email address registered with your account.
Send an email to soulune@soulune.agency with the subject line: "Account Deletion Request - Tolta".
We will process your request within 5 business days and send a confirmation once complete.
We retain certain data only as required by law or for legitimate business purposes:
All other personal data will be permanently deleted or anonymized within 30 days of your request.
You will receive a confirmation email. If you change your mind, you're welcome to create a new account anytime.
If you have any questions about account deletion or data handling, contact us:
Email: soulune@soulune.agency
App: Tolta — Grocery Delivery Marketplace
Country: South Africa